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Q1: Where can I download a user manual or view a tutorial?
Q1: I need to suture the SubCue Datalogger to muscle. Is there a recommended way to do
this?
- It
is recommended that the two pin socket is sealed with silicone prior
to use in liquid environments. You may attach a suture near the socket
using this silicone.
Q2: What are the software requirements for the SubCue Dataloggers?
- The
minimum requirements to for the SubCue Datalogger software is a Windows 9x or higher
operating system. The computer must have an available COM port to
interface with the Datalogger.
- The
software CD has drivers for 32 bit Windows. For 64 bit Windows
operating systems (Vista, Win7, Win8, Win 8.1) and for the latest
drivers go to:
- http://www.maximintegrated.com/products/ibutton/software/tmex/download_drivers.cfm
- The
Subcue analyzer software runs in the correct drivers are
installed. Copy the “Subcue.exe” file from the CD “software”
subdirectory or above to the
desktop and click on it to
execute it.
Q3: Why does a “no device” message come up when
the SubCue Datalogger
is attached to the cable via the two pins?
- The
SubCue Datalogger
requires only 30sec of contact in order for data to be read. When a
“no device” message is displayed on the screen the pins may not be
making adequate contact with the SubCue.
Pushing the pins together should restore required contact between the
pins and socket.
Q4: Do I need to calibrate the Dataloggers?
- SubCue Dataloggers have
a resolution of 0.125°C. The Dataloggers are
linear over their range of detection (+15°C to +46°C) and will be
within +/- 1°C of the absolute temperature. They can be manually
calibrated by comparing recordings to an external, traceable, accepted
standard or by using the calibration data found on the Program CD.
Q5: Is there a way that I can extend the
connector cable?
- A
phone cable can be used to extend the SubCue
connector cable. However be aware that extreme cable extensions may
result in degradation of data signal.
Q6: What is the minimum recommended animal weight
for the SubCue Dataloggers?
- The
SubCue Dataloggers
should not be more than 10% of the animal's weight. The volume of the
device is the important part.
Q1: How can I export only data points from the SubCue software into Excel?
- To
remove the °C from data exported into Excel, click on options on the
menu bar and deselect "show F/C on temperature".
Q2: How do I read multiple SubCue
Dataloggers without having to restart the program
each time?
- In
order to read multiple SubCue Dataloggers sequentially, click the "Read
Data" button in the mission results tab/screen after connecting
to a new SubCue Datalogger.
Q1: What is the warranty for SubCue
Dataloggers?
- SubCue Dataloggers are
quality products. SubCue Dataloggers has always replaced any defective
product, within 90 days of purchase, as long as the malfunction was
not induced by user misuse or abuse. Defective Datalogger
will be diagnosed by our laboratories and our decision is final.
Q1: What are the shipping charges?
- Please
order by contacting us at info@SubCue.com We can give you delivery times
and other information.
- Shipping
in Canada and USA
By FedEX. Please
contact us for Shipping to all other international locations. Lithium
battery Caution
-
- Accepted
Payment Methods: Money Order, Bank Draft or Direct Transfer
- Account
information for direct money transfers will be provided upon receipt
of order
Fax
Order Form
If you are not finding the answers you need, please submit a query to info@SubCue.com
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